StockX Phone Numbers and Emails

StockX phones are not available. Try to contact them by leaving a review.

StockX Emails:


Copyright Infringement Inquiries, GDRP Inquiries, Privacy Inquiries, To exercise your right of withdrawal

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StockX Contact Information

Corporate Office Address:

StockX LLC

1046 Woodward Ave

Detroit, Michigan 48226

United States

Other Info (opening hours):


Daily: 4 am - 9 pm (EST)

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StockX Rating Based on 913 Reviews

Rating details

1.7 more details

Exchange, Refund and Cancellation Policy

Rating Details

Exchange, Refund and Cancellation Policy

Product or Service Quality

Diversity of Products or Services

Discounts and Special Offers


Rating stats

Rating trend

Summary of StockX Customer Service Calls


00:00 AVG CALL


Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call StockX Customer Service?

Shipping and Delivery Question:

  • “Shipping item”
  • “I didnt receive my shoes.”
  • “Wrong size ordered”

Activation/ Cancellation Question:

  • “CancelOrder”
  • “Cancel order”
  • “Order canceled”

Request for Information Question:

  • “I need to ask a question”
  • “Status code 404”
  • “Have a question about payment”

Payments and Charges Question:

  • “Charge on my card”
  • “Duplicate order Charged 3 times.”
  • “Charged for order they said was out of stock”

Account Question:

  • “My account blocked”
  • “Money has been taken out of my account but my order did not go through and be verified”
  • “Account suspended”

Refund Question:

  • “Does the money still refund after I canceled the bid”
  • “Refund”
  • “For a refund”

Product/ Service Question:

  • “Buying”
  • “I have realized my Jordan bread 11 I got from stock x are fake”
  • “Havent received my order and its been over a month”

Cards Question:

  • “Took money of my card and it decline the order.”
  • “Someone used my card and purchased stockx”
  • “My son used my card on an unauthorized charge”

Return/ Replace Question:

  • “Exchange for smaller size”
  • “I want to return sneakers”
  • “Return”

Staff Question:

  • “To speak with customer service”
  • “Customer service”
  • “Customer service phone”

Website/ Application Question:

  • “Site malfunction”
  • “Trying to order online, having issues with screen going blank”
  • “Site isnt verifying my payment and address.”

Employment Question:

  • “Careers (jobs) Canada or Mexico”

Other Question:

  • “Accidentally ordered”
  • “Track order”
  • “To see if my order went through”


StockX Terms of Service

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StockX Privacy Policy

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StockX FAQ

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Top StockX Services

Shipping Service, Customer Care

Top StockX Products

Account, Marketplace, Website

StockX Pros and Cons

Pros: Huge variety of sneakers, There sneakers, Finding shoes, Sneakers, No contact number

Cons: Bad customer service, No phone number, No contact number, There lack of response and dishonesty, No human customer service bad return policies


StockX is ranked 701 out of 2448 in Footwear and Clothing category

Area Served

USA, Worldwide, Canada, Asia, Other, Australia

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Find us at the office

Eastmond- Sukel street no. 62, 79540 Hanga Roa, Easter Island

Give us a ring

Jaquelinee Wrate
+74 201 709 645
Mon - Fri, 9:00-15:00

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