Sharecare Inc insights

Based on 99 survey responses

What people like

  • Ability to meet personal goals

  • Time and location flexibility

Areas for improvement

  • General feeling of work happiness

Is this information useful?

The culture is warm and welcoming

Featured review

Sharecare Inc selected this as a representative review

The culture is one of the primary driving forces that allows this company to standout from the rest of the pack. The vast majority of the staff (I can’t speak for everyone) are fully in line with the company mission. If you come at this job with the right mindset you’ll be set for success from day one.

Absolutely Enjoy My Job

I love working at ShareCare! The work that I do can be challenging at times, but highly rewarding. Working with colleagues who have good work ethic tends to motivate me to work that much harder.

Benefits are awesome

The benefits alone are a huge plus for working with Sharecare. Best benefits of any ROI company! Pay is good too. Cant beat working from home either. Able to meet on teams with other employees and mangers if need be but other than that its nice working alone

They took a chance on me

When I first applied I never imagined I would actually get an interview, but the people I spoke with were kind and understanding of my unfortunate situation at the time and along with my qualifications, they made me realize that I had what it took to not only get the job but to do it well. These last six months have been rewarding and I have interacted with great co-workers and management personnel who foster a great work environment.

Pleasant experience

Sharecare is a very pleasant company to work for. Managers are always available to help, and overall everyone is pretty friendly. They have been VERY understanding whenever I’ve been sick or unable to work due to personal reasons. Could pay a bit better but I think that goes for most companies.

Pros

Understanding and helpful managers, I’ve never felt unwelcome or like I couldn’t ask for help when I needed it.

Cons

The work itself is a little boring

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Great company to work for

I took this job because I was determined to move ahead in my career. I’ve learned a great deal about my own growth and development not just as an employee, but also on a personal level as well.

Wonderful place to be

If the pandemic has taught me anything, it has taught me that I have to make sure I’m taking care of my health so that I can be the best version of myself as I can be. Working for this company during this time has given me an even greater passion to not only do my job, but to be an even greater asset. The work is rewarding, and I enjoy the career path that I am on.

Worst company Ive ever worked for

Ever changing unrealistic workload, unattainable unless you work 7 days a week. No work life balance. High turnover. No regard for the sick members getting less and less time with their case manager , its all about numbers. Constant verbal threats and then written if performance falls below expectations well above industry standards. No raise for over 2 1/2 years. Promise of bonuses for higher performance in each month, then take 4 months to pay it out.

Cons

Extreme expectations, micromanaging, threats of job loss, severe stress level job

Micromanaged and underpaid

It’s nice to work from home, but the role is stressful. As others have said, it’s a micromanaged role that consists of coaching members who are mostly just in it for the insurance credits. Would not recommend this health coaching position.

Great place to work

Exciting innovative product ideas and projects. Leading edge. I was allowed to experiment and figure out the solutions to problems on my own. I was given the time to learn new skills to solve problems in the best way.

Decent company, pay could be better

Working as a lifestyle management coach was fulfilling in the sense that you had the opportunity to help improve the health of members. They do have great training material that you can apply to your personal lives! You do have to enjoy sitting at a computer and on the phone from 9-5 as it is a call center type gig. The pay though not minimum wage, isn’t great and there isn’t a direct opportunity to advance within the company as a health coach.

Productive, lots of accounts to manage, Team building engagements, Great benefits.

There is potential to help people in their everyday needs by processing requests for their health data. The office is nearly paperless. Everything is accessible by shared files.

Pros

Clean, paperless, very flexible on hours worked with proper notice, Can listen to your phone with headphones, Get a desk space, Fun for a detailed oriented person

Cons

Pay schedule is semi monthly, Have to prove yourself to be allowed overtime, Hard and annoying process to obtain credentials to access accounts, There are cliques, didnt feel included, System crashes often, Set goals were vauge

Metrics oriented health company that doesnt value growth within the company

If you enjoy a fast-paced work environment and like to be micromanaged, this job may be for you! Sharecare loves reaching and boasting about their acquisitions but dont value their workers that do all the heavy lifting.

Cons

Pay, weekend hours, adherence to guidelines/quality

Official response from Sharecare Inc

May 6, 2021

While we always appreciate feedback, were disappointed to read this. Our Health Coaches are a critical part of our team. The work they do is so important in supporting the well-being of our members and impacting Sharecare as a whole. We are sincerely sorry to hear that was not your experience. We do hope you provided this feedback during your exit interview, and we wish you the best in your next chapter.

Loved it here

They’re so great to work for! Very kind people, understanding. Great management, pays well, awesome benefits. Training was very on point! It was a great office to work for.

Official response from Sharecare Inc

May 6, 2021

Thanks so much for taking the time to write a review. We love to hear from former team members and are so glad you enjoyed your time on the team. Good luck to you!

Video production

I loved working in the video production department. It was a fantastic team of people when I was with the company. I learned a lot and was able to use the time to really hone my skills. Management was excellent and supported me fully in my pursuit of my passions. I can’t put into words just how much this experience helped me grow, both personally and professionally.

Official response from Sharecare Inc

May 6, 2021

Many thanks for taking the time to write this. We take great pride in the professional development of our employees and are so glad to hear of your positive experiences at Sharecare.

Clean, modern workspace

The office is great. Very clean and nice. I like the healthy work environment. Lots of natural light. Definitely makes for a happier, more positive work environment.

Official response from Sharecare Inc

May 6, 2021

Thank you for the review! Were glad to see youre pleased overall on your experience with Sharecare. And...were pretty proud of our offices spaces, too! Thanks for all that you do.

Ideal for entrepreneurial-minded people

It’s not for everyone. Managers at Sharecare don’t hold your hand throughout the day so if you aren’t self-motivated and don’t already have it within you to get everything done and get a head start on upcoming projects you probably won’t last long. The pay is phenomenal and the perks are endless. But you have to actually do the job in order to keep it. That sounds like a no-brainer but you’d be surprised.

Official response from Sharecare Inc

May 6, 2021

We appreciate you taking the time to leave a review, and appreciate your hard work and perspective. Were glad to have you on the Sharecare team!

Great sales experience

Even as a health coach, you’re given hands-on sales experience. I had been a coach for a few years, but I didn’t realize until this experience that my real calling was in sales. I had a natural talent for it that I never would have discovered if it weren’t for my experience at Sharecare. My advice: be willing to try something new. You never know how it’ll work out!

Official response from Sharecare Inc

May 6, 2021

We really appreciate you leaving a review, and are so glad you discovered your passion while working as a part of our team. Seeing our team members grow as professionals - whether its within Sharecare or when they begin a new chapter - is so important to our leadership team. Best of luck to you.

Stressful job

Pros: good hours, good pay, work at home Cons: everything else, they require coaching for members and most of the time you are talking to people who just want insurance incentives for talking to a coach. They dont give you the tools to succeed. They tell you to treat each call differently yet give you a script to work off of.

Official response from Sharecare Inc

May 6, 2021

The work that our Health Coaches do is challenging and impactful, and we admire their resilience and passion. Weve had our coaches tell us that some of their favorite coaching experiences are seeing resistant members make lifestyle changes. Those changes happen when our coaches use their critical thinking and health coach training to meet the member where they are in their personal well-being journey. We see youve moved on to your next chapter, and we wish you the best.

The work itself is easy and repetitive.

The managers dont approach you in a respectful manner on true mistakes, guidelines are never across the board as far as processing. Things are constantly changing and the growth at the company was minimal for the past four years Ive worked there. Massive amounts of Ot available not sure now with covid. Raises are very few and far between or small increments.

Pros

Completely remote, great coworkers, good bonuses

Cons

Constantly changing, corporate mainstreamed business.

Official response from Sharecare Inc

May 6, 2021

Thank you for the review. We do hope youve shared your feedback with your leader or HR partner. And we would agree with you - change can be the name of the game at Sharecare! As a growing, dynamic, company, we recognize our team members play a critical role in supporting those changes, and we appreciate that about them. Thanks for your important contributions as a part of our ROI team.

Learn from the best

Learn from the best the industry has to offer. Managers are happy to make time for you to address any concerns. There’s a healthy respect for work/life balance. Your work stays in the workplace.

Official response from Sharecare Inc

May 6, 2021

We are so glad to hear of your experience with a supportive manager at Sharecare. Each year, our leaders receive top marks on our engagement survey, and its because of their willingness and ability to support their team members. Thank you for this review.

Tell us about you

Find us at the office

Eastmond- Sukel street no. 62, 79540 Hanga Roa, Easter Island

Give us a ring

Jaquelinee Wrate
+74 201 709 645
Mon - Fri, 9:00-15:00

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